Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Leanbean’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Customs charges & seizures
We send thousands of parcels around the world each month, the vast majority of these parcels make it to the customer successfully and without any additional charges.
In some countries, very occasionally additional taxes are added to the parcel or the parcel is seized by customs.
It is the customer’s responsibility to pay any customs charges. You will not be refunded if a parcel is seized. Refunds will only be given if the parcel is returned to us.
If a parcel is held in customs and requires documentation, our support team will provide this to you.
Due to the large number of countries that we send to and the ever changing laws, we are unable to keep up to date with each country’s prohibited import list and duty charges. We strongly suggest that you check your local import laws before ordering.
Note: There are never customs charges for customers in the USA or UK, as we ship from within the US and UK.
Returns
For returns please [email protected] within 7 days of receiving your order. Please note we will only refund unused items with product seal still intact. Any refund will be minus all shipping and handling fees.
Money back guarantee – The Complete Bundle
We offer a money back guarantee for customers that buy our ‘Complete Bundle’ but are not satisfied after 90 days. As such we will refund your purchase if you haven’t seen results after using the product consistently for 90 days / 3 months.
Please be aware that Leanbean is a supplement to an effective exercise and diet plan, so in order to see the best results, it is important to not only commit to regular use of the product but also to perform regular exercise and eat a consistently healthy diet.
How to return the product and claim a refund:
1. If you have bought the ‘Complete Bundle’ and used the product for 90 days and not seen results, please email us at [email protected] to notify us of your intention & reasons for returning the product (along with your name, address & order number).
2. Once you have received confirmation from Leanbean to return the items, please ensure you:
Use a tracked delivery service, as we may not be able to refund you if the items are not returned to us or are lost in the mail.
Include the following information & items in the package:
Your name
Address
Order number
Along with all used (empty bottles) and unused items that were sent to you.
Additional details
The money back guarantee only applies when purchasing the ‘Complete Bundle’ and is not valid when ordering either the ‘one’ or ‘two month’ supply options.
Please note that in order to qualify for the money-back you need to make us aware of your intention to return the product within a reasonable time frame. As such we ask that you leave it no later than 4 months after the date of purchase. If you fail to notify us within this time period you won’t qualify for your money back.
The money guarantee only applies to your first order, we cannot refund you if you have purchased the product on multiple occasions.
You will be refunded minus a $30 handling / processing and shipping fee.
Leanbean includes the natural dietary fiber ‘glucomannan’, when used in doses of 3g per day alongside a energy restricted diet Glucomannan has been legally approved to contribute to weight loss by EU regulators. However, please be aware that the product works differently for different people. Differences in metabolism and lifestyle can affect the time required to achieve results. You may not experience immediate results.